Blush Academy is committed to ensuring we provide protection of your information in accordance with the Privacy Act 1988 (Cth) and any other applicable privacy laws in Australia.
2. The Privacy Act Covers;
2.1 “Personal Information” – Information or an opinion about an identified individual, or an individual who is reasonably identifiable:
2.1.1 whether the information or opinion is true or not; and
2.1.2 whether the information or opinion is recorded in a material form or not.
2.1.3 Personal Information covers; “sensitive Information”; Information containing; ethnicity or racial origin, gender orientation, philosophical beliefs, criminal records and health information; given that it falls under the definition of personal information.
3. Collection of Information
3.1 Blush Academy may collect and retain personal information such as; Name, Gender, Phone Number, Email Address, Date of Birth, Residential Address, Level of Education.
3.2 With your consent, Blush Academy may collect;
3.2.1 Financial Information: Blush Academy may store general financial information in order to identify eligibility of payment methods suited for enrolment.
3.2.2 Bank Account Details: Blush Academy may obtain confidential information, in accordance with the Privacy Act 1988 (Cth). This information may be held with third party payment plan providers depending on the relationship of the customer. Third party providers will be accredited finance or payment providers operating in Australia and subject to compliance with applicable Australian laws.
3.2.3 Billing and Payment Details: Blush Academy may hold invoices and unique identifications for liaising purposes with third party payment plan providers depending on the relationship of the customer.
3.2.4 Preferences in Products and Services: Blush Academy may store course preferences for regulatory and data integrity purposes depending on the relationship of the customer.
3.2.5 Drivers Licence: Blush Academy may hold ID numbers, legal name and expiry date for third party financial payment plan applications depending on the relationship of the customer.
3.2.6 Current Occupation: Blush Academy may hold information relating to your current occupation for third party payment plan provider applications depending on the relationship of the customer.
3.2.7 Employment History: Blush Academy may request prior employment history for provision of consultation.
3.3 Blush Academy may also collect information directly that relates to services provided by us including;
3.3.1 Website interactions,
3.3.2 Correspondence to and from you via email,
3.3.3 SMS or web chat transcripts.
3.3.4 Telephone conversations with us.
3.4 Blush Academy will not collect any information outside parameters deemed unnecessary to provide our products and services.
By not providing the above information, Blush Academy may not be able to assist you with your enquiry. You are entitled to refrain from providing personal information, however Blush Academy cannot guarantee provision of full service.
4. Why Information is Collected & Stored
Blush Academy requires specific information to deliver the goods and services that are provided by us and for any applicable regulatory requirements.
4.1 This includes but is not limited to;
4.1.1 To provide you information specific to your enquiries, Registering into Short Courses, Processing Payment Plans, Data Analytics, Direct Marketing via Email & SMS, Compliance Assurance, Quality Assurance, Student Eligibility and Affordability.
5. How Information is Collected
5.1 Blush Academy typically collects information that is directly provided by the customer as described in clause 3;
5.1.1 This may be directly via phone, the information you provide through our website and via email.
5.2 Personal Information outlined in clause 3.1 is also collected through third party marketing providers, under a fee for service agreement
6. Who else will see your information
6.1 The information provided from you, to us, will not be disclosed to any other third party unless an agreement of study has been accepted.
6.2 Personal information may be shared with the payment provider in accordance with clause 3 and education institutes in accordance with the agreement made between the customer and Blush Academy.
6.3 Information acquired by us, excluding any Credit Card information, is held on a database accessible to all staff employed by Blush Academy during their employment.
6.4 Blush Academy does not retain or store any Credit Card information.
6.5 Blush Academy does not currently disclose any Personal Information outside of Australia.
7. Correcting & Obtaining your Information
7.1 Any information that is held by Blush Academy can be updated by contacting us through;
7.1.1 Our website enquiry submission page
7.1.2 Sending an email to email@example.com
7.2 If you wish to obtain details about any of your personal information held in our database, you are entitled to do so, please contact us via email firstname.lastname@example.org
8. Storing Personal Information
8.1 Blush Academy will store your information for as long as deemed necessary for our business practices and in accordance with Australian laws.
8.2 If you object to the storage of your personal information after the completion of, or termination of services provided to you, whereby our customers are entitled to request, Blush Academy will take the necessary steps to de-identify your Personal Information.
9. Privacy & Security
9.1 Blush Academy has ICT (Information, Communications and Technology) policies to ensure the data accessible to any employee is handled in accordance with this policy.
9.2 Blush Academy employees, and contractors who provide services related to our information systems, are obliged to respect the confidentiality of any personal information held by us.
9.3 Blush Academy will endeavour and take reasonable steps to ensure that information stored by us is secure and free from any unauthorised access.
10. Problems or Questions
10.1 If we become aware of any ongoing concerns or problems with the storage of Personal Information we will take these issues seriously and work to address these concerns.
10.3 Written concerns or complaints can also be posted to us at; Blush Academy PO Box 9, Klemzig SA 5087
We require that your complaint be in writing to ensure it is monitored and addressed in accordance to our customer service mission